PragmaConnect Bridge

Connect healthcare applications across real EHR workflows

Use APIs and healthcare standards wherever practical. When the required workflow action is unavailable through an API, use provider - authorized automation with review, monitoring, and auditability.

Diagram showing PragmaConnect Bridge connecting applications with multiple EHR systems
Why Bridge

The integration challenge is not only getting data out

Healthcare applications often need patient and workflow context from the EHR, but they also need to return approved notes, documents, statuses, tasks, or actions to the correct place.

APIs may cover some of this workflow. Bridge is designed to combine APIs, standards, and authorized automation so the complete process can be evaluated step by step.

01
Context into the applicationRetrieve the patient, appointment, clinical, operational, or financial context required by the application.
02
Application performs its functionDocumentation, eligibility, scheduling, finance, patient history, or another configured workflow.
03
Review and return to the EHRSend approved results and actions to the correct workflow location with evidence and status tracking.
How it works

Select the best method for each workflow step

Bridge is not positioned as browser automation instead of APIs. It is an implementation framework that can use the right approach for each required action.

Review the exact workflow

Define users, source systems, data, required actions, approvals, exceptions, and expected outcomes.

Evaluate APIs and standards

Use FHIR, HL7, X12, SFTP, available EHR APIs, and other supported interfaces wherever practical.

Validate authorized automation

Test missing workflow steps in a sandbox, training, or controlled client environment.

Monitor and scale

Track execution, screenshots or evidence, errors, retries, changes, and workflow performance.

Core capabilities

Designed for production workflow accountability

The exact implementation varies by EHR and client environment, but the operational controls remain consistent.

API - First Connectivity

Use standards and available EHR interfaces before introducing workflow automation.

Authorized Workflow Execution

Complete missing workflow steps using approved accounts, permissions, and client controls.

Human Review

Keep providers and operational teams in control of important results and exceptions.

Evidence and Audit Trails

Capture timestamps, statuses, inputs, outputs, errors, and supporting execution evidence.

Recovery and Exceptions

Support retries, manual review, pausing, reprocessing, and controlled fallback paths.

Multi - EHR Expansion

Use versioned mappings and workflow configurations to extend the same application across EHRs.

Example workflows

One integration approach across multiple healthcare workflows

These are examples of how Bridge can connect an external healthcare application with the EHR. They are not separate products or the limit of what the platform can support.

Scribe Integration

Bring patient and appointment context into an AI scribe and return provider - approved documentation to the correct EHR location.

Context inPatient, appointment, medications, history, and relevant clinical data ReturnProvider - reviewed note or document

Scheduling

Connect scheduling products with appointments, providers, locations, statuses, tasks, and supporting documents.

Context inAppointments, providers, locations, and patient details ReturnUpdates, statuses, documents, and actions

Workflow Automation

Automate repetitive clinical or operational actions while preserving approvals, exception handling, monitoring, and audit history.

Context inTasks, queues, forms, and workflow state ReturnCompleted action, status, and evidence

Eligibility

Connect eligibility applications with patient, payer, coverage, appointment, and provider workflow information.

Context inPatient, payer, coverage, and appointment information ReturnVerified result, status, and follow - up task

Billing and Payments

Connect financial applications with balances, charges, claims, payments, receipts, statuses, and follow - up workflows.

Context inAccount, encounter, charge, claim, and balance information ReturnPayment, receipt, status, document, or next action

Patient History

Deliver authorized patient information from EHRs, HIEs, and other sources to the healthcare application.

Context inAuthorized patient records and source information ReturnReviewed and approved history or document
Technical integration capabilities

Bridge uses the integration method that fits each workflow step

FHIR, HL7, X12, SMART on FHIR, EHR APIs, HIE connectivity, SFTP, and custom interfaces remain core PragmaConnect capabilities.

Explore technical integration capabilities →
01
Structured interfacesFHIR, HL7 v2, X12, SMART on FHIR, REST APIs, SFTP, and HIE connectivity.
02
Mapping and normalizationClient - specific formats, identifiers, terminology, references, dates, and workflow rules.
03
Workflow deliveryReturn results to the required queue, document area, status field, task, or provider workflow.
Where Bridge fits

Use Bridge when workflow completion matters

Bridge is especially relevant when an application needs to work across multiple EHRs or when available APIs do not support the full provider workflow.

New healthcare applications

Launch a product across client EHRs without waiting for every integration contract before validating the workflow.

Existing applications outside the EHR

Reduce system switching and re-entry by bringing context into the app and returning approved output.

Operational workflow automation

Automate repetitive tasks while retaining approvals, exception handling, monitoring, and audit history.

Evaluate your environment

Start with one EHR and one defined workflow

We can assess the available APIs, client configuration, login and authentication controls, workflow variations, and production implementation options.

Book a Feasibility Discussion →